Help Items for use with the DeKalb County Online Judicial System (OJS)

Please refer to the Odyssey portal for court related information.

System Requirements

We recognize that our users may have various Internet Browsers and Operating Systems. We like our visitors to have the best possible experience on the web when using our Support Site. However, we do recognize that it is impossible to develop applications that work identically, efficiently and effectively on all web browsers.

The DeKalb County Government website supports Microsoft® Internet Explorer 10+, Mozilla Firefox 25+, Chrome 30+, Safari 5+ and any other modern web browser compatible with HTML5 and CSS3.

Mobile Devices and Tablets
This site supports browsing from a Mobile or Tablet device. Content is sized and displayed based on the display resolution supported by the device you are browsing from. Specially formatted contents for these devices are served automatically by default.

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System Performance

Problem: There may be a situation where the user is doing an extensive search or network traffic may be unusually heavy.
Diagnosis:
  • Try entering more parameters in the query screen so that the query results can be narrowed down.
  • Try refreshing the page if the parameters given in the query screen are already narrowed down.
If the problem persists, please contact the help desk.

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Default Search Values

Last name or SPN is mandatory when searching the jail system. By default, "Exact Last Name Search" is checked to narrow down the results. Jailed inmates are the default for the jail search.

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SPN Search

The jail search on a specific SPN will return a page with one or more matches in order to produce accurate details for a specific booking number on a particular inmate. Selecting one of the available SPN links will result in a detailed information page for the inmate. Because the inmate may have been arrested at different times during his or her life, information about current address, physical description, bond and detainer records may vary with each booking number.

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Date Entry

The calendar icons located next to each date field can be used to choose a valid date. Simply click on the calendar and find the date you are looking for. Once you click on the date within the calendar, it will automatically be placed in the appropriate text entry field. If an error message continues to appear while you are attempting to manually enter a valid date, simply delete everything in the field and start over. The message will no longer appear when a valid date has been entered. Make sure to enter the date in MM/DD/YYYY format.

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Printing Jail Reports

While printing the jail reports, please set the printer properties to Landscape mode. This will ensure a much better printout and reduce the amount of text wrapping from one line to the next. Make sure to choose the "Printer Friendly Format" option in order to eliminate the header and footer information.

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